PETOYO Grooming 印花卡條款及細則
該計劃僅在香港的 Petoyo Grooming 店內有效。


Petoyo Grooming 印花卡獎勵

• 憑3三個印花,您將獲贈價值港幣$50元的Petoyo Grooming禮券,適用於Petoyo Grooming 寵物美容服務。

• 憑5三個印花,您將獲得一張價值港幣$100的Petoyo Grooming禮券,適用於Petoyo Grooming 寵物美容服務。


我如何參與印花卡計劃?

•所有客戶均可免費加入印花卡計劃,您必須先從任何參與的 Petoyo Grooming 商舖領取印花卡。

•在所有Petoyo Grooming Shop 任何消費每HK$300 即可獲得消費印花一枚。

•印花必定要在服務或購買當天蓋上、逾期的不獲補發。

•購買產品、課程、DIY寵物美容課程及會員套票均不能獲得任何印花。

•只接受有效的Petoyo Grooming 印花。任何其他形式的印花(打孔、影印)都沒有效用。


我如何兌換我的獎勵?

• 為了兌換印花,您必須首先提前 5 個工作日預約寵物美容服務,並在服務點兌換禮券及出示有效的印花卡。

• 持卡人在兌換時必須在印花卡上扣除所需的印花。

• 我們對任何丟失、被盜或損壞的印花卡概不負責。

• 印花卡禮券不能與任何其他優惠同時使用。

• 印花卡不能兌換或兌換現金或任何其他獎勵。您不能將您的印花卡出售或轉讓給任何其他人。

• 如果我們認為您從事欺詐或非法活動,或未能遵守這些條款和條件,我們保留終止您的印花卡計劃會員資格的權利。

• 我們可以自行決定終止我們的印花卡,對您不承擔任何責任。我們將通過在我們的網站上公開發布通知您:https://www.petoyogrooming.com

• 我們可以隨時自行決定更改這些條款和條件或添加新的條款和條件。我們將在我們的網站上發布更新版本 https://www.petoyogrooming.com/LoyaltyProgram

• 您繼續參與我們的印花卡計劃即表示您接受此類更改。

• 如果您對我們的印花卡計劃或我們的條款和條件有任何疑問,請通過 cs@petoyo.com 與我們聯繫


PETOYO Grooming 禮券條款及細則:

• 禮券自簽發之日起 3 個月內有效。到期日後,未使用的價值將不會退還或歸因於任何交易。

• 每筆交易最多只能使用兩張禮券

• 禮券可在香港任何一家Petoyo Grooming 店舖使用

• 禮券可用於香港的任何Petoyo Grooming 寵物美容服務,不適用於無麻醉洗牙服務,購買任何產品、物品或用品。

• 您必須首先在美容服務前 5 個工作日預約服務才能使用禮券。

• 禮券不能兌換現金,不能退還及不能退款。

• 禮券不能與任何其他優惠同時使用

• 如果您的服務價錢超過禮券的價值,餘額必須通過現金、或信用卡支付。

• 如果禮券丟失或被盜,將無法更換。如果您懷疑有未經授權的活動,請立即向 Petoyo Grooming Limited 6396 6166 報告或發送電子郵件至 cs@petoyogrooming.com,提供所有詳細信息,包括購買證明、禮券編號和帶照片的身份證件以供驗證。

PETOYO GROOMING LOYALTY CARD TERMS AND CONDITIONS

The Program is only valid within participating Petoyo Grooming shop within Hong Kong.

Petoyo Grooming Loyalty Card Rewards

  • With 3 Stamps you are granted a HK$50 Petoyo Grooming voucher in use with Petoyo Grooming Service.
  • With 5 Stamps you are granted a HK$100 Petoyo Grooming voucher in use with Petoyo Grooming Service.

How do I participate in the Loyalty Program?

  • All customers are free to join the Loyalty Program, you must first collect a Loyalty Card from any participating Petoyo Grooming shop.
  • Earn 1 Stamp with every HK$300 spent at all Petoyo Grooming Shop.
  • You cannot receive stamps for any prior service or purchase.
  • The stamp must be stamped on the day of service or purchase, and will not be reissued as expected.
  • You cannot receive stamps for any training course, educational course and DIY grooming Course.
  • Only valid Petoyo Grooming stamps will be accepted. No other forms of Loyalty Points (hole punch, invalid stamps) will be deemed valid.

How do I redeem my Rewards?

  • In order to redeem stamps, you must first make an appointment 5 working days earlier and redeem gift voucher at the service point and present a valid loyalty card.
  • The cardholder must deduct the required stamp from the stamp card when redeeming.
  • We are not responsible for any lost, stolen or damaged Loyalty Cards.
  • Loyalty Card vouchers cannot be used in conjunction with any other discount or offer.
  • Loyalty Cards cannot be redeemed or exchanged for cash or any other rewards. You cannot sell or transfer your Loyalty card to anyone else.
  • We reserve the right to terminate your membership in our Loyalty Program if we believe you have engaged in fraudulent or unlawful activity, or have failed to comply with these Terms and Conditions.
  • We may discontinue our Loyalty Cards in our sole discretion, at no liability to you. If so, we will notify you by publicly posting on our website at https://www.petoyogrooming.com
  • We may change these Terms and Conditions or add new Terms and Conditions at any time in our sole discretion. If so, we will publish an updated version on our website at https://www.petoyogrooming.com/LoyaltyProgram
  • Your continued participation in our Loyalty Program will constitute your acceptance of such changes.
  • If you have any questions about our Loyalty Program or our Terms and Conditions, please contact us at cs@petoyo.com

PETOYO GROOMING VOUCHER TERMS AND CONDITIONS

  • Vouchers are valid for 3 months from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.
  • Vouchers can be used at any Petoyo Grooming Shop in Hong Kong
  • Only two vouchers can be used at once per transaction
  • Vouchers can be used for Petoyo Grooming pet grooming service, pet non-anaesthetic dental cleaning service, pet swimming service, and not applicable to the purchase of any products, items or supplies.
  • You must first make a service appointment 5 working days earlier before the grooming service inorder to use the voucher.
  • Vouchers cannot be redeemed for cash, returned for a refund.
  • Vouchers can not be used in conjunction with any other offers
  • If your service price exceeds the value of the gift voucher, balance must be paid by cash or credit card.
  • Gift vouchers cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to Petoyo Grooming Limited 6396 6166 or email cs@petoyogrooming.com providing all details including proof of purchase, voucher number and a photo ID for verification purposes.